Reviews (292)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for automating and streamlining Shopify accounting, saving time and reducing the need for manual bookkeeping. It integrates seamlessly with QuickBooks Online and Xero, handling transactions across multiple platforms like Shopify and Amazon. The accuracy in financial data syncing improves reporting and reconciliation, while the customer support team is noted for being responsive and knowledgeable, significantly enhancing the user experience.

March 18, 2025

Agnes with A2X support was super helpful in getting this integration setup and flowing beautifully saving my team hours a month.

Nibblers Popcorn Company
United States
2 months using the app
March 17, 2025

A2X is an invaluable tool in Syncing the transactions between Shopify and Quickbooks. I had a quick question, and Ling at Customer Support was very personable and knowledgeable. Highly recommend the program and customer support.

Tiny Toes in Dreamland
Canada
9 months using the app
March 19, 2025

A2X is a game-changer for Shopify and QuickBooks Online bookkeeping! It consistently delivers accurate and reliable financial data. Their customer support is exceptional, and my recent experience with Kim Pacy was no exception. She went above and beyond—knowledgeable, friendly, and determined to track down a small tax discrepancy to ensure everything balanced perfectly. Highly recommend A2X for anyone serious about precision in e-commerce bookkeeping!

MCREY MOTOCROSS CO.
United States
13 days using the app
February 11, 2025

Super easy to purchase and install, and it basically does the setup for you by creating accounts to map the various funds in a transaction to (sales, shipping, tax, etc.). The on top of that they have excellent support that schedules time with you, walks you through anything you have questions about, and stays in touch until you've got it all running correctly.

It's Only Natural Gifts
United States
8 days using the app
February 3, 2025

I've been using A2X for a while now, and I couldn't be happier with the service. The platform has made accounting so much easier and more efficient, especially when it comes to managing our e-commerce transactions. What really stands out, though, is the level of customer support. Nicole has been incredibly helpful. She's quick to respond, knowledgeable, and always goes the extra mile to make sure everything is sorted. Highly recommend A2X to anyone

YasminTheLabel
Australia
14 days using the app
January 27, 2025

A2X has been a game-changer for managing our finances. Our accountant recommended them and we haven't looked back! They're support goes above and beyond as well.

Eat Your Water
Australia
Over 3 years using the app
April 1, 2025

Incredible Customer Service, really helped when trying to set up a new website from Shopify - sorted out all missing payments and helped with every query I had. Cannot recommend or be thankful enough for all their help and support!

Aishia

The Organic Butchery
United Kingdom
15 days using the app
March 11, 2025

I do not think you can properly document Shopify unless you use a tool like A2X. I was doing it manually for 2 stores and it was working but lately with refunds and combining of deposits and refunds nothing was matching up anymore. Thanks to Kim for helping me!

Nikki Beach USA
United States
About 5 hours using the app
December 27, 2024

Seriously Kim was the most amazing amazing support person via chat today. She literally spent almost 2 hours with me helping me ensure my transactions were set up correctly, she helped me set up new categories in my QB so everything synced up perfectly. Can not say enough positives about her. If the rest of the company is like her, they are in great shape!!!

Thanks again!!
Jonathan

5pointzero
United States
2 months using the app
December 19, 2024

This is a really good app and has made the integration of Shopify with Xero so much more efficient and accurate . I have had great customer service from Nicole over the last few days - she has helped me work through some set up issues integrating Refundid into the A2X environment - She was quick to help, quick to follow up and we resolved the problem quickly

BlackMilk Clothing
Australia
5 months using the app
OSZAR »