レビュー (292)

総合評価
4.9
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の3%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年10月6日

so far it sucks. It's stuck because sku's have - in them. And they seem to have not figured this out yet. I'm kinda pissed I'm having to tell them how to fix this.

SoHa Surf Shop
アメリカ合衆国
アプリの使用期間:4日
2021年3月14日

Not having a capability of sending individual invoices and customer data from Shopify to Xero made this app no good for our requirements. It would work ok for someone just looking for a bulk payout reconciliation but not individual invoices.

Walters Fencing
オーストラリア
アプリの使用期間:5日
A2X Software Limitedが返信しました 2021年3月15日

Hi there,
Thank you so much for your review and details shared.

You are correct, A2X will fetch the payout data that contains all your individual orders, however A2X will not post the data as individual orders to the accounting system. We do not send individual orders to the accounting system and therefore the level of detail for invoicing customers is not in A2X.

The fact that we consolidate the data is one of the main features of A2X, so we have sellers using A2X processing just a few hundred orders a month right up to hundreds of thousands of orders per month, and the beauty of A2X is that they never have to change systems as they grow.  Our main focus is the overall accounting data as this is what allows you to easily reconcile and have accurate, compliant accounting without having to duplicate individual orders and customer info that is captured and held in Shopify.

A2X will create an invoice per payout. If the payout covers a period inside of one month, then A2X will create one invoice. If it covers a period which spans over two months, then it will create two invoices in Xero (one for each month) to ensure your sales and fees are accounted for in the correct month. 

A2X will fetch the payout data that contains all your individual orders, however A2X will not post the data as individual orders to the accounting system. 

The main reasoning behind that is:

a) We have found that when doing Shopify accounting based on order data it is extremely hard to ever correctly reconcile to the payments in your bank account
b) Cloud accounting packages generally recommend against having too many transactions in your accounting system - your accounting system will never get clogged up. As your Shopify business grows, the large number of invoices becomes increasingly difficult to manage and less useful for management reporting. For example, if you have 100's of orders per day, you likely do not want to review each one within your accounting system but you do need complete confidence that Shopify paid you the correct amount and how that payment reconciles to your sales and fees.

A raw settlement file containing all individual transactions will be available for you to download from A2X for your records. This file will also be sent over to Xero attached as a file named 'settlement-report.txt' for audit purposes.

Kindly reach out to us anytime at [email protected] if you would like to discuss any of our features or integrations, we are all happy to help where we can.

With warmest regards,
Jana K.
A2X CS Team

2021年3月6日

It was easy to connect everything but nothing would sync in the free trial. The basic plan didn't do anything either. Getting help from the site took hours and still wasn't helpful. Not worth it.

Hammer & Stain Phoenix
アメリカ合衆国
アプリの使用期間:約11時間
A2X Software Limitedが返信しました 2021年3月15日

Hi,
Thank you so much for your review.

We are very sorry to hear that you had unpleasant experience when trying to test our A2X integration, and that the support you received was not helpful.

We would love to meet with you in the video call, where we can answer all of your questions and assist you with setting up your account. We are absolutely confident that this would give you more clarity on the tool itself and confidence to use it, as well as show you the numerous benefits of automating your e-commerce accounting with A2X.

Setting up the new tool can always be a little overwhelming, and we would love to provide you with one on one support, especially in those initial stages.

Kindly reach out to us anytime at [email protected] and we can setup a call to meet and work together on the actual setup of your account.

With warmest regards,
A2X CS Team

2024年1月21日

As a small business owner trying to do my own books, A2X has absolutely made my life easier! Sure there's a learning curve, and sure there are some things that require a bit of finessing, but overall, this app works exactly as it should. Anyone operating a business should expect to do some learning on their own in order to utilize an app like this. But the shining star of this app is their support! Huge shoutout to Nicole for CRUSHING IT today and solving two problems in one shot!! I have gotten quick, effective support each time I've needed it (which was only twice!). Highly recommend this for any Shopify seller.

Doctorbird Market
アメリカ合衆国
A2X Software Limitedが返信しました 2024年3月17日

Thanks so much for taking the time to share your experience with A2X!

As a small business owner navigating the world of bookkeeping, we understand the importance of simplicity and efficiency. We're thrilled to hear that A2X has been a life-saver for you!

Learning curves and finessing are all part of the process, but we're glad to hear that our app is delivering on its promise. Our top priority is providing stellar support, and we're so proud of Nicole for going above and beyond to solve your problems swiftly.

Thanks for the shoutout and your recommendation to other Shopify sellers. We'll continue to work hard to make your experience with A2X as smooth as possible. Cheers to easier bookkeeping days ahead!

2023年12月8日

I own a company that needed some very complicated VAT mapping features. Victoria from A2X has been amazing helping me achieve this. i have nothing but thanks and praise for the level of help Victoria has provided.
Thank you!

OFFseason
イギリス
アプリの使用期間:25日
A2X Software Limitedが返信しました 2023年12月17日

Thank you for taking the time to share your experience with A2X.

Your kind words and appreciation for Victoria's assistance mean the world to us. She is an invaluable member of our team, and her commitment to delivering exceptional assistance is second to none.

At A2X, we constantly strive to deliver high-quality solutions that help businesses like yours tackle complex challenges. Your review fuels our passion to keep pushing boundaries and finding innovative ways to exceed your expectations.

Thank you for choosing A2X, and we look forward to being of further service to you in the future.

2023年9月28日

A2X support team are so helpful. They have provided new functions/enhancements for me many times. Response times are very good. All the data that is available is sent to Xero. The only gripes re data are when Amazon or Shopify don't provide decent data, so it is not something that A2X could do anything about. I will continue to use them and recommend them for feeds to Xero.

Ruka: Marketplace
イギリス
アプリの使用期間:8ヶ月
A2X Software Limitedが返信しました 2023年11月30日

We absolutely love working with you! The way our software expands, and the way the expertise of our support team enhances is through working closely with customers like you. We learn a lot from each integration and onboarding, and your feedback or requests for enhancements makes it possible to us to tailor our software and make it better.

Our biggest passion is sharing all that knowledge with anyone who wants to learn, and gather new insights and expertise from anyone who wants to share :)

Thank you for trusting us and supporting us so kindly!

2023年1月6日

I'm still only in my first month of using the app, but I am impressed with their customer service. I had some questions about how my payouts were being displayed and broken out, and customer service replied to my questions via chat really quickly, even during the holiday period. Kim was first to jump in, and then Jessica was also really helpful with thoroughly looking into my concerns and providing ample explanations with supporting images and documents. I appreciate them taking the time to patiently explain things and make sure I understood how the tool works. Look forward to using A2X more in the future.

ONJU
アメリカ合衆国
アプリの使用期間:17日
A2X Software Limitedが返信しました 2023年1月11日

Thank you so much for your feedback, it really is greatly appreciated. We are especially excited when we see the names of our brilliant customer support teammates being mentioned. Both Kim and Jessica are both vital members of our team, their knowledge, expertise, kindness, and perseverance are to be admired! We are very excited to be working alongside you and look forward to doing so long into the future.

2022年2月22日

This app connects my sales data with my accounting platform (Xero), it codes all my transitions automatically saving me hours every week!

The Cook Shop
ニュージーランド
アプリの使用期間:6ヶ月
2022年2月21日

I needed software to communicate my earnings from Shopify to Quickbooks and A2X does that seamlessly. An accountant recommended A2X, and I haven't had any issues with it.

Lionheart Style
アメリカ合衆国
アプリの使用期間:約1年
2022年2月21日

I recommend this app for anyone who wants to automate their accounting workflows. I use A2X for both my Amazon and Shopify transactions. It's been running in the background for over a year now without any issues.

Pinstripe Golf
アメリカ合衆国
アプリの使用期間:9ヶ月
2022年2月18日

Great integration with Shopify and Xero. Made things simple for me and my accountants. For a micro-business it's a little expensive, but worth it for the time saved.

Basic Booch
イギリス
アプリの使用期間:12ヶ月
2022年2月11日

I love how this app syncs Shopify to Xero.. once you go through setup it is totally a time saver and worth it!

The IceKid
アメリカ合衆国
アプリの使用期間:30分
2021年12月20日

A good app for shopify integration with Xero. It does require some management but saves time in the long run.

Positive Outlook Clothing
イギリス
アプリの使用期間:8ヶ月
2021年12月1日

I decided to use A2X to connect Shopify to our accounting software. The customer service support is amazing, there is someone always on hand to promptly assist and now everything is set up, almost everything is now done for us. Great time saving from A2X!

Sixteen Ninety Two
イギリス
アプリの使用期間:約2ヶ月
2021年11月22日

Out of all the apps to connect to quickbooks, This was the best and easiest to use. Great interface and great support.

Euro Style Tuning
オーストラリア
アプリの使用期間:約1ヶ月
2021年9月29日

Such a good app - been using it for the past few months and it saves me an unbelievable amount of time and energy. All it takes is a few clicks to take care of everything on the accounting side. Probably the best subscription service I use in terms of value for money.

Actiflex
イギリス
アプリの使用期間:3ヶ月
2021年9月28日

My bookkeeper recommended this app to use in conjunction with my QuickBooks account and we have both been very pleased with how easy it is to keep track of recordkeeping for my website. It literally does the work for me! I couldn't be happier!

Wicked Chic ME Boutique
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年9月27日

I am the controller for a Shopify business. A2X provides summaries matching perfectly to Shopify sales before it gets booked in QuickBooks online. I also have various collections I have to track separately in QBO and through A2X it automatically sets the classes I have setup in QBO. Also, A2X customer service is outstanding.

BlueChip
アメリカ合衆国
アプリの使用期間:3ヶ月
2021年9月23日

A2X integrates seamlessly with Amazon and Shopify and connects up perfectly with Xero. You can easily switch between accounts in the A2X dashboard which also clearly presents the categories - Settlements, Accounts & Taxes, Inventory and Costs in a much more easy to digest manner than Amazon certainly does. It does take some time to set up and particularly attention is needed to configure the appropriate tax rates for each transaction type. A2X has saved us a lot time when it comes to book-keeping which my accountant has appreciated.

Levity Trampolines
イギリス
アプリの使用期間:15日
2021年9月23日

Sulde Global Inc. uses A2X to plug into Amazon and Shopify to import data into Xero. It is great automated tool to make Accounting efficient and easy. Highly Recommended!

Sulde Global
カナダ
アプリの使用期間:11ヶ月
2021年9月23日

Great app, it is really really helpful for integration of my Shopify store. I would highly recommend it.

The Dropstore | Deutschland
ドイツ
アプリの使用期間:7ヶ月
2021年9月22日

Love this app and the smooth automation to bring Shopify transactions into QuickBooks. Support is fantastic too as we had a number of unique configuration issues which A2X promptly addressed and resolved for us. Highly recommend.

westernoutlets
アメリカ合衆国
アプリの使用期間:約1ヶ月
2021年6月16日

Works really good with our Shopify store. Significantly simplify the bookkeeping and MTD compliance. Definitely will use it with all our other sales channels. Recommended!

Luxburg Visual
イギリス
アプリの使用期間:4ヶ月
2021年5月26日

This app ruined my full database, nobody on the chat could look into what the issue is, their software created several fake quickbooks accounts when we switched from trial mode, as the chat person and solution was useless, I booked a meeting this morning. I advised that I already have all the transactions in my accounts but they advised to do the payouts together which duplicated 5 months transactions, so all my P&L and Balance sheet is mucked up, and they advised me to delete them if it is a problem!!!!! I am talking about a week worths of work, financial damage as now I cant do my VAT return and will get a fine I guess if I don't spend EVERY MINUTE of my life with deleting their transactions myself!!! And they sent me a manual how to delete them, this company should get a fine and not be here!!!!

Silverprint Ltd
イギリス
アプリの使用期間:6ヶ月
A2X Software Limitedが返信しました 2021年6月24日

Hi,
Thank you for your review.

We are very sorry to hear about your unpleasant experience with our product and support team. We take all complaints and feedback very seriously, as they will give us the chance to improve and serve our customers better in the future.

We do stand behind our customers and our product 100%. This means that, if we did not meet our customer's expectations, then we wish to work closely to rectify that and make sure you feel confident with our product and our support.

We can absolutely understand how frustrating this must have been for you, and we wish to learn from it.

We would like to offer you 6 months of free subscription with A2X, which would include premium support, one-on-one onboarding calls to work on your account/s together and resolve any issues you had, as well as priority e-mail/call support. 

Please let us know if you would be willing to give us a second chance and our apologies once again for your unpleasant experience.

Kind regards,
A2X CS Team

2021年5月12日

This app works perfectly with Shopify and Xero to sync over sales. It saves me loads of time and prevents mistakes.

Big V Kampers & Kustoms
イギリス
アプリの使用期間:2ヶ月
2021年4月26日

This app is saving us a ton of time and headache by auto syncing and reconciling everything. I love this app!

Good Robot Brewing
カナダ
アプリの使用期間:2ヶ月
編集日:2021年4月9日

I am so thankful that I chose A2X as the tool to use to records Shopify sales for my clients as it tracks lots of detail in the appropriate accounts in QBO. Not only is the software so easy to use saving tons of time, but the staff is also incredibly helpful if you ever do need their help with anything.

Harper's Garden Centre
カナダ
アプリの使用期間:3ヶ月
2021年4月9日

Such a helpful app, helps keep everything where it should be and is accurate and easy to use! Saves time as well.

CLAN5INDEPENDENT
イギリス
アプリの使用期間:3ヶ月
2021年4月5日

I use this for my eCommerce sellers and it works great and save me lot of effort and time and always got the correct figures and within no time.

Chesserfeld
アメリカ合衆国
アプリの使用期間:4ヶ月
2021年4月5日

As an accountant who takes charge in catching up the client's books, A2X is simply the best solution for me. It is very easy to get the account signed up and on-boarded. Connect the marketplace, QBO/Xero, and configure the accounts, and start the history fetch and it works wonders. And if you are still feeling a bit lost, there is always the approachable support who have been always super nice and supportive. I have learned a lot about Ecommerce Accounting through A2X and their amazing support team.

Primova Pet Products
アメリカ合衆国
アプリの使用期間:18日
2021年3月30日

this app has been a life saver for getting my accounting up to date and where it needs to be going forward. Their support is also fantastic and helped solve any issues quickly.

Lotus Drum
オーストラリア
アプリの使用期間:約1ヶ月
2021年3月26日

Integrates well from Shopify to Xero. There have been no issues with syncing. Does everything I need it to do and is very user friendly!

Cindy Hsu Zell
アメリカ合衆国
アプリの使用期間:9ヶ月
2021年3月17日

I am a bookkeeper with three clients who use Shopify and I used to tear my hair out trying to record Shopify sales in Quickbooks. Amazingly, there is no report in Shopify that will tell you what you need to know for basic bookkeeping: how each payout breaks out by taxable sales, non-taxable sales, cash sales, shipping charges, sales tax and Shopify fees. I would spend hours reconciling the bank deposits with the Shopify reports. But no more! A2X pulls all of the data from Shopify, allows me to review it, and then pushes it to Quickbooks. There was a learning curve setting it up and mapping the accounts correctly (the help pages could be more clear about explaining some of the confusing nomenclature like “Refund Gateway exchange credit” etc.) but the customer support was excellent and answered all my questions. They were so quick to reply to my emails, helpful and thorough. They also did a free training session with me. It would be nice if A2X could send data over as sales receipts rather than journal entries, so that the information would appear in useful Quickbooks sales reports like the Sales Tax Liability Report, Sales by Customer, Sales by Product, etc. But I can still get the info I need from the sales tax register ledger and Shopify reports. A2X is 1000x better than manually reconciling the payouts and saves me so much time. I have recommended it to other bookkeepers.

Kemboocha
アメリカ合衆国
アプリの使用期間:約1ヶ月
編集日:2021年3月9日

We use this app to pull data from Shopify over to our accountancy package Xero. This automates the whole process after some minor tweaking to set things up. Works extremely well with Shopify. It also works very well with Amazon FBA

Earnest James Sheffield England
イギリス
アプリの使用期間:2ヶ月
2021年3月8日

I use the A2X app to sync my Shopify with Xero. It is as they say, seamless and easy to use. I am not very good at technology or accounting so it's important that I know I can get help if I need it, and it needs to be pretty intuitive. They hit the mark on both!

Olive Us Girls
アメリカ合衆国
アプリの使用期間:2ヶ月
2021年3月8日

Great App - just works without having to have a real technical knowledge - makes the reconciliation a piece of cake.

Grace's Blankets
イギリス
アプリの使用期間:6ヶ月
2021年3月4日

Using this app to map sales to Xero. It pays for itself several times over in saved time. Much better than the free Xero app.

On Point Fit.
オーストラリア
アプリの使用期間:3ヶ月
2021年3月4日

This app has made the financial process so much easier to keep up with for my accountant and myself. Highly recommend!

BlessedOnesCo
アメリカ合衆国
アプリの使用期間:6ヶ月
2021年3月3日

We really liked how easily this integrated with our Shopify store. We are able to pull monthly sales and numbers, which makes tax time a breeze. Support service is great to work with, they are quick to respond for any quesitons.

battlefieldactivewear
アメリカ合衆国
アプリの使用期間:5ヶ月
編集日:2021年3月3日

We've used the app for little over a month and it works perfectly. Other apps would import all transactions which is ok when you have only a few but when there are loads the daily summary is significantly better.
The best thing about it is that you can even find accountants who know how best to set it up so you don't have to worry about anything.

LightLash
イギリス
アプリの使用期間:22日
2021年3月3日

I used this app to seamlessly integrate my Shopify sales with Xero. When you have multiple orders everyday it really helps to keep things organised and helps with my accounting. I would recommend!

Squad® Mask
イギリス
アプリの使用期間:4ヶ月
2021年3月3日

Have been using this for half a year now, and still very happy. Support team is very helpful, and the app does precisely what it says on the tin. I researched several competitor options before choosing A2X, and bang for buck this is the best one.

Pearl Of My Heart USA
アラブ首長国連邦
アプリの使用期間:5ヶ月
編集日:2021年3月2日

The A2X app creates summary journal entries I can export to QBO. The support team was very helpful too.

The Christian Worldview
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年3月2日

A2X is easy and accurate. It syncs perfectly with Shopify and our accounting system QuickBooks Online. We spent a lot of time looking at competitor products and nothing compares to A2X, it gives us the exact information we need to create accurate Profit & Loss statements for our international ecommerce business. In addition, the customer service is great, they provide timely responses and comprehensive answers.

LA Active
アメリカ合衆国
アプリの使用期間:2年弱
2021年3月2日

A2X is great when using with Shopify: we are using it for our client. Reconciliation became a breeze since we synced Shopify and A2X. Want to pint out that this client is using Xero for their accounting: not sure how this will work with QB since did not test it yet.

DanaJewels
アメリカ合衆国
アプリの使用期間:5ヶ月
2021年2月22日

“Accurate ecommerce accounting, without the fuss.” I agree wholeheartedly! It’s great software backed by outstanding customer service, and really simplifies what is actually rather complex ecommerce accounting, particularly when you consider multiple payment gateways and VAT. If you need to link Shopify to Xero get A2X.

Pulchra Femina
イギリス
アプリの使用期間:6ヶ月
2021年2月18日

A2X Simplifies my accounting between QBO and Shopify. Takes the pain out of figuring out where to incorporate all the data in QBO.

Lunardust
カナダ
アプリの使用期間:3ヶ月
2021年1月11日

I'm a recent switcher from Kashflow and another app to connect to Shopify and to put it quite simply a2x and Xero have changed my life. I run my ecommerce business by myself, and the seamless integration that a2x provides has literally saved me hours of bookkeeping. The fact it pulls through all discounts, tax AND fees is a game changer for me, I couldn't be happier. Yes its pricey, but can you put a price on time gained back to invest into your business? I know which I prefer!

Snufflebean Yarn
イギリス
アプリの使用期間:3ヶ月
2020年12月1日

I used this app to reduce the time spent manually importing every single invoice from my store to Xero, Once this was set up I could forget about it and it just automatically send everything through so i could spend more time focusing on growing my business. There customer support is also the best I've ever experienced!

SwetoBox
ニュージーランド
アプリの使用期間:3ヶ月
2020年11月27日

When starting a clothing brand we never thought of how annoying it would be manually inputting all of the specific data from our Shopify store. A2X has saved us SOOO much time now that it does it all for us.

Hollow Heart Apparel
アメリカ合衆国
アプリの使用期間:3ヶ月
2020年11月18日

A2X is an absolute game changer! I have a Shopify store which sells worldwide using 4 different payment providers (Shopify Pay / PayPal / Klarna & Clearpay). This has presented countless accounting issues (as a result of payouts being grouped, VAT & Non-VAT orders being combined, payment provider fees being taken before the funds arrive in our bank etc) which has caused several headaches. A2X intuitively splits orders and exports the information to Xero in a recognisable format, removing the headache and enabling a novice like myself to manage my own Xero account. The setup for this app is quite in-depth but extremely important which I recommend doing so alongside your accountant, to ensure funds are allocated to the relevant accounts with the correct tax allowance. Providing you take the time to integrate the app correctly, all future accounting will be extremely simple and I promise you'll never look back. There is also a very helpful customer support team who you're able to contact via the online chat feature. These guys have always responded quickly to any queries I've had as well as providing detailed, step by step literature.

ARDENT
イギリス
アプリの使用期間:3ヶ月
2020年10月12日

Very easy to use. Great support service. It was very easy for me to integrate all platforms.
I would recommend A2X to any e-commerce business.

Silver&Beauty
イギリス
アプリの使用期間:約2ヶ月
2020年9月7日

After using this app, doing my accounting with quickbooks has been a dream! As this app syncs your shopify sales with your quickbooks account, you can easily configure your sales without the need for manual entries. It saves me time and I don't need to spend wasted time doing basic entries that should be easy to do. This app makes those entries easy to do and I would highly recommend to use this app for your shopify/quickbooks accounting needs.

iimvclothing
イギリス
アプリの使用期間:3ヶ月
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